- Your billing policies.
- How a customer may (or may not) use your service.
- Your copyright policy and how customers can report copyright violations.
- When and how you might modify your service.
- Any warranties that you place on your service.
- What happens in the event of a dispute, including whether it will be decided in arbitration or in court, and where the case will be heard.
- The types of “personally identifiable information” that you collect from customers. This includes things like names, addresses, email addresses, or anything else that could allow you to pinpoint an individual’s identity. IP addresses may also be classified as personally identifiable information.
- The types of “non-personally identifiable information” that you collect. This is anything that can’t be used to identify an individual. Examples include the browser they’re using, the pages they visited on your site, or the zip code in which they are located.